SHIPPING

  1. Winebors shall use reasonable steps to deliver the Ordered Products to the delivery address specified and keyed in by the Customer but Winebors cannot guarantee any firm delivery time and Winebros shall not be liable for any delay in its delivery services, if the delay has been due to causes beyond the control of Winebros.
  2. Your order will be delivered to you via the service of a courier service company appointed by Winebros. At this juncture, delivery service is only extended to the Klang Valley postcodes listed in the table below. Please allow three (3) working days for delivery from date of Winebros’s Confirmation of Order. Please note that we will not accept any delivery to a P.O. Box address and it might not be possible for delivery to some locations within the aforesaid areas in certain circumstances. Should delivery to some locations is not possible,we shall contact you to arrange for delivery to an alternative address.

Postcodes covered under Klang Valley:

RM25

Batu Caves

68100

Kepong

52100

Ampang Jaya

68000

Cheras

43200432075600056100

Sungai Buloh

47000

Kajang

43000430074300943558

Bangi

4365043600

Putrajaya

620006200762050621006215062200622506230062502625046250562506625106251262514625166251762518625196252062522625246252662527625306253262536625406254262546625506255162570625746257662582625846259062592625946259662602626046260562606626166261862620626236262462628626306263262648626526265462662626686267062674626756267662677626866269262988

Sentul

5100051200

RM20

Cyberjaya

63000631006320063300

Seri Kembangan

43300

Kuala Lumpur City

50000500505008850100501505020050250503005035050400504505046050470504805049050500505025050450505505065050750508505125051450515505195052850529505305053250534505365054050544505465054850550505515055250554505565056050562505645056650568505725057650578505805058250586505885059050592505945059650598505995060050603506045060550608506095061050612506145062050621506225062350626506325063450636506385064050642506445064650648506505065250653506565065850660506615066250664506665066850670506725067350676506775067850680506825068450688506945070050702507045070650708507105071250714507165071850720507225072450726507285073050732507345073650738507405074250744507465074850750507525075450758507605076250764507665076850770507725077450776507785078050782507845078650788507905079250794507965079850800508025080450806508085081050812508145081650818509015090250903509045090650907509085090950910509115091250913509145091550916509175091850919509205092150922509235092450925509265092750928509295093050931509325093350934509355093650937509385093950940509415094250943509445094550946509475094850949509505098850989509905200052200530005310053200533005370053800539905400054100542005500055100552005530055700557105572055900559025590455906559085591055912559145591655918559205592255924559265592855930559325593455990560005610057000571005770057990580005810058200587005899059000591005920059700598005999060000

Old Klang Road

5110051700

Kuchai

51990

Klang

410004105041100411504120041250413004140041506415604158641672417004171041720419004190241904419064190841910419124191441916419184199042100

RM10

Petaling Jaya

460004605046100461504620046300463504640046506465474654946551465644658246598466624666746668466724667546700467104672046730467404675046760467704678046781467824678346784467854678646787467884678946790467914679246793467944679546796467974679846799468004680146802468034680446805468064686046870469604696246964469664696846970469724697446976469784730047301473074730847400474104750047800478104782047830

Puchong

47100471104712047130471404715047160471704718047190

Shah Alam

4000040100401504016040170402004030040400404504046040470405004050240503405054051240517405204052940542405484055040551405604056440570405724057640578405824059040592405944059640598406044060740608406104061240620406224062640632406464064840660406644067040672406734067440675406764068040690407004070240704407064070840710407124071440716407184072040722407244072640728407304073240800408024080440806408084081040990

Subang Jaya

4750047507476004761047620476304764047650
  1. Express / same day delivery rate – RM25.0 (orders will be shipped out on the same day. For orders after 12.00pm, or on sundays, your orders will be shipped on the following work day)
  2. Upon delivery of the Product, you are required to sign for acknowledgment of such delivery. You shall examine the goods immediately upon collection for any deficiencies and/or damages before you sign for the acknowledgment.
  3. All goods must be received by an adult aged eighteen (18) years and above (“Recipient”). Should the driver doubts the age of the Recipient, he request such person to show an identity card to prove the Recipient’s age, failing which Winebros reserves the rights not to hand over or deliver the goods.

SELF COLLECTION

  1. Ordered Products shall be ready for collection within two (2) working days from the day of Confirmation of Order is issued to the customer via email. Collection can only be made within the selected store’s business hour upon notification via call/Whatsapp to the contact keyed in by the Customer in the registration of the account.
  2. Collection shall be made only at the following store:-

           HERBS ‘N’ FOOD SDN BHD (194352-M)

           No. 116 & 118, Jalan SS15/4B, SS15,

           Subang Jaya, 47500 Selangor, Malaysia.

  1. In the event the Customer is not personally available to collect at the selected store, an authorized representative may collect on behalf provided the Customer had indicated or emailed to us to update the representative’s information and the representative must be over eighteen (18) years of age with possession of an official ID (eg. NRIC/Passport). You or your representative may be required to produce proof of identity as per the email on collection of Products and you or your representative shall acknowledge receipt of the collection of the Products. Winebros reserves the right to withhold the products to you if we have any doubts whatsoever as to your credit worthiness or insufficient identification.
  2. A reminder via phone call and/or email shall be sent to the customer within fourteen (14) days from the day the Confirmation of Order has been sent. In the event if the order is not collected within thirty (30) days from the day the Confirmation of Order has been sent, a monthly penalty fee (i.e. storage fee which may vary depending on the type of item or quantity of orders) will be imposed. No Refund will be granted under such event.